Call Center (SIP)
Reliable business communication systems for inbound, outbound and internal calls.
We design and deploy SIP-based communication systems that give businesses better control over calls, extensions, recordings and customer communication. Solutions can integrate with CRM systems and support advanced call center workflows.
What’s included
- SIP infrastructure
- VoIP configuration
- Asterisk & FreePBX
- IVR
- Call queues
- Call recording
- Call routing
- Extensions
- CRM integration
- Call monitoring
- Reports
- Server deployment
- Technical support
How we work
We analyze your call volume, teams, existing phone systems and communication requirements.
We design the SIP, PBX, extensions, routing and integration architecture.
We configure the PBX, SIP accounts, IVR, queues, recording and routing rules.
We connect the phone system with CRM and other business tools where required.
We test calls, routing, recording and system reliability before going live.
After launch, we monitor the solution, resolve issues, provide technical support, and continuously improve the system based on business needs and user feedback.
Short answers about this service — timelines, process, and how we work.