Privacy Policy
How we collect, use, store and protect personal data.
This Privacy Policy explains how One Source IT (“we,” “us,” “our,” or the “Company”) collects, uses, stores, and protects personal data when you visit or use https://www.onesourceit.am, our services, and related digital platforms.
Last Updated: September 16, 2026
This Policy also applies to communications, contact and inquiry submissions made through our website, job applications, and integrations with third-party platforms and services, including LinkedIn and other relevant services.
1. Who We Are
- Controller: One Source IT, Yerevan, Armenia.
- Contact: [email protected] · (+374) 10 750 035 · (+374) 77 833 845
- Office: Arshakunyats Avenue, 278/3, Yerevan, 0007, Armenia.
2. What Data We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal data:
- Contact and service request forms: name, email address, phone number (where provided), message, selected service or package, and technical metadata such as submission date, time, and language.
- Career applications: name, email address, phone number, CV/resume, cover letter or note, and information related to the position for which you apply.
- Comments and website interactions: name, comment content, and other information you voluntarily submit through interactive features of our website.
- Technical information: IP address, browser type, device information, operating system, referring information, and cookies or similar technologies used for website security, functionality, and analytics.
- Third-party integrations: when you or an authorized administrator connects a third-party service to our systems, we may process the information and authentication data necessary to provide and maintain that integration.
- LinkedIn: when an authorized administrator connects our application to LinkedIn or uses LinkedIn-related functionality, we may process LinkedIn account or organization identifiers, authorization information, access tokens, and other data made available through the applicable LinkedIn API permissions.
3. Why We Use Your Data
We may use personal data to:
- Respond to enquiries and service requests.
- Provide and manage IT, digital, and marketing services.
- Review and manage job applications and communicate with candidates.
- Operate, maintain, secure, and improve our website and services.
- Provide functionality enabled through third-party integrations.
- Publish or manage approved company content through LinkedIn when an authorized administrator enables such functionality.
- Analyze website usage and improve user experience.
- Prevent fraud, abuse, unauthorized access, and other security incidents.
- Comply with applicable legal and regulatory obligations.
4. Legal Bases
Depending on the circumstances and applicable law, we process personal data on the following legal bases:
- Consent, where you have provided consent for a specific processing activity.
- Performance of a contract or pre-contractual steps, where processing is necessary to provide requested services or respond to a service or employment request.
- Legitimate interests, where processing is necessary to operate, secure, maintain, and improve our business and services, provided that these interests are not overridden by your rights and freedoms.
- Legal obligations, where processing is necessary to comply with applicable laws or lawful requests.
5. Sharing and Service Providers
- We do not sell personal data.
- We may share personal data with trusted service providers that help us operate our website, infrastructure, communications, analytics, recruitment processes, or third-party integrations.
- Such providers receive only the information reasonably necessary to perform the relevant service.
- When we use LinkedIn or other third-party platforms, those platforms may process information in accordance with their own terms, privacy policies, and applicable data protection practices.
- We may disclose personal data where required by applicable law, legal process, or a lawful governmental request, or where reasonably necessary to protect our rights, users, systems, or property.
6. LinkedIn and Third-Party Integrations
One Source IT may use integrations with third-party platforms, including LinkedIn, to provide business and communication functionality.
When an authorized administrator connects a LinkedIn account or organization to our application, we may process information made available through the relevant LinkedIn API permissions, including authentication information, account or organization identifiers, access tokens, content, and other data required for the enabled functionality.
We use such information only for the purposes for which the integration has been authorized. We do not sell LinkedIn data or use it for purposes unrelated to the functionality provided by the integration.
LinkedIn may independently process data according to its own privacy policy and terms.
An authorized administrator may disconnect the integration at any time. When the integration is disconnected, we will stop using the associated authorization credentials for the integration, subject to any information that we are required or permitted to retain under applicable law or legitimate business requirements.
7. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
- Contact requests and service enquiries: retained as necessary to respond to the request and maintain appropriate business records.
- Career applications and CVs: retained for the recruitment process and for a reasonable period afterwards, unless a longer period is required by law or otherwise permitted.
- Third-party integration credentials and access tokens: retained only while the relevant integration remains authorized or as otherwise necessary for security, compliance, or technical purposes.
- Server and security logs: retained for a limited period necessary for security monitoring, troubleshooting, and system administration.
8. Cookies and Similar Technologies
We use cookies and similar technologies for essential website functionality, security, and analytics.
A cookie preference banner is shown on first visit. Google Analytics is loaded only if you choose “Accept” (or enable Analytics in Settings). If you choose “Necessary Only”, analytics cookies are not used.
- Essential cookies: Laravel may use session cookies required for secure website functionality, including session management and CSRF protection.
- Language: our website uses language-specific URLs such as /hy/ and /ru/ rather than relying on a language cookie.
- Analytics: with your consent we may use Google Analytics (gtag.js, measurement ID G-5J127VTCF1) to understand how visitors use our website and improve its performance and user experience.
- Third-party analytics providers may use their own cookies or similar technologies in accordance with their applicable policies.
You can change your choice later by clearing site data for this domain in your browser, or block cookies through browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data.
- Request restriction of certain processing.
- Request a copy of your personal data.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise applicable rights, contact us at:
We may request reasonable information to verify your identity before processing certain requests.
10. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of personal data.
11. International Data Transfers
Some of our service providers and third-party platforms may process or store information outside Armenia or the country where you are located.
Where applicable, we take reasonable measures to ensure that personal data is handled in accordance with applicable data protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or data processing practices.
When changes are made, we will update the “Last Updated” date displayed on this page.
13. Contact Us
If you have questions about this Privacy Policy or our processing of personal data, please contact:
One Source IT
Arshakunyats Avenue, 278/3
Yerevan, 0007, Armenia
Email: [email protected]
Phone: (+374) 10 750 035 · (+374) 77 833 845
Last Updated: September 16, 2026